IT Support Technician Jobs

Job Overview

IT support technicians are essential to business continuity across the Gulf's technology-driven economy. They provide technical support to end users, troubleshoot computer and network issues, maintain hardware and software, and ensure system security. With increasing digitalization of businesses and government offices across GCC countries, skilled IT support staff are in growing demand. Positions range from help desk analyst to network technician to system administrator roles.

Key Responsibilities

• Provide technical support via phone, email, and ticketing system
• Troubleshoot hardware and software issues
• Set up and configure new computers and peripherals
• Install and update software and operating systems
• Manage user accounts and access permissions
• Backup and recover data
• Maintain network security and apply patches
• Provide user training on IT systems
• Document technical issues and resolutions
• Escalate complex issues to senior technicians

Salary Guide - GCC Countries

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